ALL SALES ARE FINAL & RETURNS ARE NOT ACCEPTED FOR ALL PRODUCTS PRODUCED ON-DEMAND.
ALL OTHER PRODUCTS ARE ELIGABLE FOR RETURNS WITHIN 30 DAYS OF PURCHASE DATE.
Please note that the following conditions apply:
- You are responsible for paying to return the item(s) to our fulfillment center. There is no additional charge when we ship an exchange item to you.
- Shipping charges are not refunded when you return an item.
- Refunds are issued to the card used to place the order. Credits cannot be issued in the form of checks or gift cards.
*This includes orders placed with prepaid gift cards, so be sure to keep your card information even if there is no remaining balance.*
- Items must be in new, resaleable condition. Clothing items must have tags attached (when applicable) to be returnable.
- If we do not have your requested exchange item on hand, we will issue a refund for your returned merchandise instead. We will make every effort to fulfill exchange requests whenever possible.
- Securely pack your merchandise. We are not responsible for items that are damaged while in transit to our fulfillment center
- Include a note with the following information:
- Order number
- Refund or Exchange?
- Reason for return
- Exchange item(s) requested (if applicable)
- Ship the merchandise to the return address that is printed on your packing slip. Please make sure to secure a tracking number or delivery confirmation number for your shipment. Your order # is required for your return or exchange to be processed by our fulfillment warehouse.
If you do not have your packing slip or are not sure if an item is returnable, please contact us by using the "Contact Us" tab above.
On-Demand products will ship within TWO WEEKS from the order date.
All other products will ship the same day ordered if ordered by 1:00pm CST.
We can ship to anywhere in the Unites States.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.